Effective Date: October 2023
Welcome to TicketsLosAngeles.org (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our Site, you agree to the practices described herein.
Our policy covers data collection during your interactions with the Site, including ticket purchases and account management. It does not apply to third-party websites linked from our Site or to third-party advertisers.
When you create an account, purchase tickets, or contact us, you may provide personal details such as your name, email address, and payment information. We do not process or store your credit card data directly; instead, trusted third-party payment processors handle that securely.
By submitting your contact details, you consent to us and our representatives contacting you via calls, texts, or emails for transactional or promotional purposes.
We also collect information about your interactions with the Site, such as IP address, access times, pages viewed, and device information. Cookies and similar technologies help us analyze site usage and improve your experience.
Your information is used to process ticket purchases, manage your account, and provide customer support. In some cases, ticket sellers may view certain details necessary for fulfilling orders.
With your consent, we may send you updates about our services, promotions, or special offers. You can opt out at any time via the unsubscribe link or instructions provided in our communications.
We may share data with trusted partners involved in payment processing, order fulfillment, or customer support. These entities operate under confidentiality agreements and are only authorized to use your data for specified purposes.
We may disclose your information when required by law or to protect our rights, safety, and security. This includes cooperating with law enforcement requests and investigating suspicious activity.
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that process, subject to applicable privacy laws.
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. You may request the deletion of your data at any time.
We use cookies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. Types of cookies include essential, performance, functionality, and advertising cookies.
You can manage your cookie preferences through your browser settings or follow instructions in our cookie management guide. Please note that disabling cookies may affect site functionality.
We implement reasonable security measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
The Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If we learn that we have collected data from a minor without parental consent, we will delete it promptly.
You can opt out of marketing emails by clicking the “unsubscribe” link in our messages or following provided instructions. To stop receiving promotional texts, reply with “STOP” or contact us.
Depending on your location, you may have rights such as accessing, correcting, deleting your data, or opting out of data sharing. Requests can be made via email or our online forms, and we will respond within the timeframe mandated by law.
California residents have additional rights under California law, including requesting details of third-party data sharing for marketing purposes.
We collect data directly from you, automatically through your interactions, and via cookies and tracking technologies as described above.
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at [email protected].
We are committed to protecting your privacy and will respond to your inquiries promptly.